Warranty

We use a range of products from a selection of leading manufacturers.  Our products come with a manufacturer’s warranty and we provide a 100% satisfaction guarantee with all our work. Our pre-construction products from the HomeGuard system are backed by a $1 million, 25-year manufacturer’s warranty for both commercial and residential properties.  A number of the other termite and pest control products we use come with manufacturers warranties which cover structural damage to wood caused by termites after treatment if (for some unusual occurrence) the product fails.  (Conditions apply)

For more information please download the Homeguard PDF here.  HomeGuard-Home-Owner-Brochure

Pest Control Treatments

We provide service warranties on our pest control treatments.  This takes the form of a service free period, which means that if the specified pest returns during the warranty period, we will return and re-treat free of charge.  A three-month warranty on cockroaches, spiders, silverfish and internal ants applies.
 

Termite Treatments

Our termite treatment warranties vary depending on the procedure carried out and the products we use.  As an extensive range of products is used during the process of our treatments, we base our warranties on manufacturer guidelines. Regular termite inspections need to be carried out as specified, and any conducive termite contditions on the property (as defined in Go Pest inspection reports) need to be remedied by the homeowner to maintain the warranty.
 

Termite  & Pre-Purchase Inspections

When it comes to pre-purchase inspections, there is a lot of legal wording attached to the reports.  It is vital that the homeowner or purchaser knows the limitation of the termite inspection and that they do not provide a 100% guarantee that the property is free from termites.  An inspection report will offer a detailed insight into what was inspected and any areas that were not able to be examined.  if you require further information, please contact us today.